Contact information
Contact Information
Last updated: July 24, 2026
Cushion Cove provides the following contact information for customers, website visitors, service providers, and other authorized parties.
Store Information
Store Name: Cushion Cove
Website: cushioncove.online
Year Established: 2022
Customer Support Email
Email is the recommended contact method for:
- Product questions
- Order status inquiries
- Address correction requests
- Return and refund requests
- Damaged or incorrect products
- Payment questions
- Shipping and tracking assistance
- Website support
- General feedback
When contacting us about an order, include your full name, order number, and the email address used during checkout.
Telephone
+1 (602) 320-4914
Telephone availability may vary. When immediate telephone assistance is unavailable, please send an email so our team can review your inquiry and provide a documented response.
Business and Mailing Address
Cushion Cove
3888 E Claxton Ave
Gilbert, AZ 85297
United States
This address should not be used for product returns unless our customer support team has provided written return authorization.
Sending a return without approval may result in delays, refusal of the package, or inability to identify the related order.
Customer Service Response Time
We aim to respond to customer messages within 1–2 business days.
Response times may be extended during:
- Weekends
- Public holidays
- Promotional periods
- High-volume sales events
- Carrier disruptions
- Unusually high inquiry volumes
Submitting multiple messages about the same issue may not result in a faster response.
Return Requests
Return requests must be submitted within 30 days of delivery.
To begin a return, email support@cushioncove.online before shipping the product. Include your order number and reason for return.
When reporting damage, defects, missing components, or an incorrect product, include clear photographs.
Security Notice
Cushion Cove will never request your complete payment card number, online banking password, or account security code by email or telephone.
Do not send sensitive payment credentials through ordinary email.
If you receive a suspicious message claiming to represent Cushion Cove, contact us using the information published on cushioncove.online.
Business Communications
Business, intellectual property, legal, and authorized partnership inquiries may also be sent to support@cushioncove.online.
Please clearly identify the purpose of the communication in the subject line.