Terms of service

Terms of Service

Last updated: July 24, 2026

These Terms of Service govern your access to and use of cushioncove.online, including any content, products, features, and services offered through the website.

Throughout these Terms, the words “Cushion Cove,” “we,” “us,” and “our” refer to the operator of cushioncove.online. The words “customer,” “you,” and “your” refer to any visitor, purchaser, or user of the website.

By accessing the website or placing an order, you agree to these Terms of Service. If you do not agree, you should not use the website or purchase products from us.

1. Online Store Terms

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order.

You may not use our products, website, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not transmit malicious code, viruses, automated scripts, or other technology designed to damage, interrupt, copy, or improperly access the website.

A violation of these Terms may result in restricted access, canceled orders, account suspension, or other appropriate action.

2. Product Information

We make reasonable efforts to present product descriptions, dimensions, materials, colors, photographs, and other information accurately.

However, minor differences may occur because of:

• Screen and display settings
• Lighting used in product photography
• Manufacturing variations
• Manual measurement methods
• Product updates or supplier changes

Colors and textures may appear slightly different in person. Measurements may also vary within a reasonable range.

Product images are provided for reference and may include decorative items that are not included with the purchase.

3. Product Use

Our cushions and pillows are intended for ordinary household comfort, decoration, reading, lounging, and similar everyday uses.

Unless expressly stated, our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers are responsible for reviewing product details and determining whether a product is suitable for their individual needs.

Children should use appropriate products under adult supervision. Keep packaging materials away from infants, children, and pets.

4. Pricing

Product prices are displayed on the website and may change without prior notice.

We reserve the right to:

• Update prices
• Correct pricing errors
• Introduce or discontinue promotions
• Modify discounts
• Limit quantities
• Withdraw products from sale

The price charged will generally be the price displayed during checkout, subject to correction of obvious errors.

If a material pricing error affects your order, we may contact you to confirm the corrected price or cancel the affected item and issue a refund.

5. Payments

Payments must be completed using an accepted payment method available during checkout.

By submitting payment information, you confirm that:

• The information is accurate and complete
• You are authorized to use the payment method
• Sufficient funds or credit are available
• The transaction does not violate applicable law

Payments may be processed by third-party payment providers. We do not directly control their systems, approval decisions, security reviews, or processing times.

6. Orders

An order confirmation email confirms that we have received your order. It does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud
• Payment authorization failure
• Shipping restrictions
• Unusually large or repeated orders
• Violation of these Terms

If payment has already been collected for a canceled order, the appropriate amount will be refunded.

7. Shipping and Delivery

Cushion Cove provides free worldwide shipping.

Estimated delivery is generally 7–10 days. Delivery estimates are not guaranteed and may be affected by customs procedures, carrier delays, weather, public holidays, incorrect addresses, transportation disruptions, or other circumstances outside our reasonable control.

Customers are responsible for entering accurate and complete delivery information during checkout.

Additional shipping details are provided in our Shipping Policy.

8. Returns and Refunds

Eligible purchases may be returned free of charge within 30 days after delivery.

All returns and refunds are subject to our Return & Refund Policy. Customers must contact us before sending a product back.

Nothing in these Terms limits mandatory rights provided by applicable consumer protection laws.

9. Promotions and Discount Codes

Promotions may be subject to additional conditions, including expiration dates, minimum purchase requirements, product exclusions, or usage limits.

Unless otherwise stated:

• Discount codes cannot be exchanged for cash
• Only one discount code may be used per order
• Discounts cannot be applied retroactively
• Promotions may be modified or ended at any time
• Discount codes may be canceled if used fraudulently

10. Intellectual Property

The website and its content, including text, branding, graphics, logos, product descriptions, layouts, photographs, icons, and design elements, are owned by or licensed to Cushion Cove unless otherwise stated.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, republish, sell, distribute, scrape, modify, display, or commercially exploit website content without prior written permission.

11. Customer Reviews and Submitted Content

When you submit a review, photograph, comment, suggestion, or other content, you confirm that:

• You have the right to submit it
• It is accurate and not misleading
• It does not infringe another person’s rights
• It is not unlawful, threatening, abusive, or defamatory
• It does not contain malicious software or unauthorized advertising

You grant Cushion Cove permission to display, reproduce, and use submitted content for store operations, marketing, and customer communication, subject to applicable law.

We may remove content that violates these Terms.

12. Prohibited Activities

You may not use the website to:

• Commit fraud or impersonate another person
• Submit false payment or delivery information
• Infringe intellectual property rights
• Harass or harm another person
• Collect customer information without authorization
• Attempt to bypass website security
• Interfere with website functionality
• Place orders for unauthorized resale or unlawful activity
• Make false claims about delivery, damage, or non-receipt

13. Third-Party Services

The website may rely on third-party providers for payments, hosting, shipping, analytics, communication, advertising, and other services.

Third-party services may operate under their own terms and privacy practices. Cushion Cove is not responsible for events caused solely by independent third-party systems outside our reasonable control.

14. External Links

The website may contain links to third-party websites. These links are provided for convenience and do not necessarily represent an endorsement.

We are not responsible for the content, availability, security, products, policies, or actions of third-party websites.

15. Disclaimer of Warranties

We aim to provide a reliable website and quality products. However, except where prohibited by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will always operate without interruption
• Every error will be corrected immediately
• Products will always remain available
• Delivery estimates will always be achieved
• The website will be compatible with every device or browser

This section does not exclude warranties or rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, Cushion Cove will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Where liability cannot be excluded, our responsibility will be limited to the amount paid for the affected product, except where a different remedy is required by law.

Nothing in these Terms excludes liability that cannot legally be limited, including liability arising from fraud, intentional misconduct, or other legally protected matters.

17. Indemnification

To the extent permitted by law, you agree to indemnify Cushion Cove against claims, losses, or expenses resulting from your unlawful use of the website, your breach of these Terms, or your infringement of another person’s rights.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

The invalid provision will be interpreted or modified only to the minimum extent necessary to make it enforceable.

19. No Waiver

A failure to enforce any provision of these Terms does not waive our right to enforce it later.

20. Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws of the State of Arizona, United States, without excluding any mandatory consumer protections available in the customer’s place of residence.

21. Changes to These Terms

We may update these Terms when our services, business practices, products, or legal obligations change.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms, where permitted by law.

22. Contact Us

Questions about these Terms may be sent to:

Cushion Cove
3888 E Claxton Ave
Gilbert, AZ 85297
United States

Email: support@cushioncove.online
Phone: +1 (602) 320-4914