Terms of service

Terms of Service

Overview

This website is operated by CushionCove. Throughout the site, the terms “we,” “us,” and “our” refer to CushionCove.

By visiting our website, purchasing a product, or otherwise using our services, you agree to be bound by these Terms of Service, together with any additional terms, policies, or notices referenced on our website.

Please read these Terms carefully before using our website.

1. Online Store Terms

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you, or that you are using the website under appropriate supervision or authorization.

You may not use our products or services for unlawful purposes or use our website in a manner that violates applicable law.

2. Products and Services

We make reasonable efforts to present our products, descriptions, photographs, colors, dimensions, and other information as accurately as possible.

However, colors and appearance may vary depending on your screen, device, lighting, manufacturing variations, and other factors.

Product availability is subject to change without notice. We reserve the right to discontinue products or limit quantities where permitted by law.

3. Pricing

Prices displayed on our website may change from time to time.

We reserve the right to correct pricing, typographical, product information, or other errors when identified. If an error materially affects an order already placed, we will take reasonable steps to contact the customer and provide an appropriate solution.

Applicable taxes, duties, or other charges will be handled as described during checkout or under applicable law.

4. Orders

We reserve the right, where permitted by law, to refuse, limit, or cancel an order where we reasonably believe there has been fraud, unauthorized activity, pricing or inventory errors, misuse of our services, or another legitimate issue affecting fulfillment.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

5. Payment Information

Customers are responsible for providing accurate, current, and complete billing and payment information.

Payments are processed using the payment methods and third-party payment services made available through our online store.

6. Shipping

CushionCove provides free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases are covered by our 30-day free return policy.

Return eligibility, procedures, refunds, damaged products, and related matters are governed by our Return & Refund Policy.

8. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and current. However, there may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct such errors where permitted by law.

9. Third-Party Services

Our store may rely on third-party providers for services such as payments, website functionality, order fulfillment, analytics, or other operational functions.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

10. Intellectual Property

Unless otherwise stated, the website's original branding, written content, graphics, layout, and other proprietary materials belonging to CushionCove are protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or create unauthorized derivative works from our proprietary materials without permission.

11. Prohibited Uses

You may not use our website to engage in unlawful activity, transmit malicious software, attempt unauthorized access to systems, interfere with website security, collect information unlawfully, impersonate another person, commit fraud, or otherwise misuse our services.

12. Disclaimer

To the extent permitted by applicable law, our website and services are provided subject to the terms and warranties expressly stated on the website and any warranties that cannot legally be excluded.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under applicable consumer protection law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, CushionCove will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be limited.

This provision does not exclude liability that cannot legally be excluded or restricted.

14. Changes to These Terms

We may update these Terms of Service periodically to reflect operational, legal, or regulatory changes.

The latest version published on our website will apply from its stated effective date, subject to applicable law.

15. Contact Information

Questions about these Terms may be sent to:

CushionCove
16107 E Glenpoint Drive
Fountain Hills, AZ 8526
United States

Email: support@cushioncove.online
Phone: 480-220-6718